Cannot attach files in outlook web app

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In reply to A. User's post on October 7, Hi Jim, Your concern about attaching files when sending emails via Outlook Web App OWA can be due to the configuration of the browser that you're using. To better understand your concern, we'd like to know the following: The error messages that you're getting when attaching files.

If you've tried using other browsers when you've experienced your concern. The last activities performed on your device prior to your concern. To determine if this was caused by an update on the specified browser, you can perform the following: Locate and click the three horizontal bars at the top right portion of the browser. Locate and click on the Advanced menu.

Locate and click on the Update tab. Under Firefox updates, locate and click Show Update History. Create a new message or click to reply to or forward an existing message. Arrange the windows so you can see both the message list and your new message. Select and drag the message you want to attach from the message list into your message.

Drag the folder into OneDrive in the web browser. Go to Outlook on the web and create a new message or open a message from the message list. Select Share as a OneDrive link. Select the message that contains the attachment you want to download. Select Download. Open the message containing the attachment you want to print. Select the attachment, and then select Download. Open the message or calendar event. Select the picture icon to insert a picture from your computer or OneDrive.

Choose the picture you want to insert and select Open. Drag the corner handles to resize the image. Tip: Double-click folders to open them.

Open a new email message, or click to reply to or forward an existing message. Select the attachment, and from the drop-down menu, select Download. After the download is complete, you can open the item and then print it. Select the picture icon to insert a picture from your computer. Drag the corner handles to make the image bigger or smaller. Right-click the image to see formatting options. You only attach files to calendar events that you or a delegate created. Need more help? Expand your skills.

Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help.

Can you help us improve? Resolved my issue. Additionally, the users receive one of the following error messages:. The following files weren't attached because adding them would cause the message to exceed the maximum size limit of 10 MB: filename. This issue occurs because the attachment exceeds the message size limit.

The default maximum message size for an attachment is 10 megabytes MB. Increase the maximum message size for the organization by using the Set-TransportConfig cmdlet. Increase the maximum message size for the Send connectors by using the Set-SendConnector cmdlet. Increase the maximum message size for the Receive connectors by using the Set-ReceiveConnector cmdlet.